1. Acceptance of Terms By accessing or using Rating Relay's services, you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, you do not have permission to access our services.

2. Service Description Rating Relay provides:

• Review collection tools and software
• Review display solutions
• Review management systems
• Integration with third-party review platforms
• Analytics and reporting features

3. User Account Responsibilities

• Maintain accurate account information
• Keep login credentials confidential
• Notify Rating Relay of unauthorized account use
• Accept responsibility for all activities under your account
• Must be at least 18 years old to use the service

4. Permitted Use Users agree to:

• Collect reviews through legitimate means
• Display authentic customer feedback
• Comply with all applicable laws and regulations
• Respect intellectual property rights
• Use the service for lawful business purposes only

5. Prohibited Activities Users must not:

• Create fake or manipulated reviews
• Offer incentives for positive reviews
• Harass or coerce customers for reviews
• Import reviews without proper authorization
• Misrepresent review authenticity
• Attempt to reverse engineer the service

6. Data Privacy and Security Rating Relay will:

• Protect user and customer data
• Comply with privacy laws and regulations
• Implement industry-standard security measures
• Only use data as outlined in our Privacy Policy
• Notify users of any security breaches

7. Subscription and Payments

• Fees are charged according to selected service plan
• Payments are due in advance
• No refunds for partial month cancellations
• Rates subject to change with 30 days notice
• Failed payments may result in service suspension

8. Content Ownership

• Users retain ownership of their review content
• Users grant Rating Relay license to display and process reviews
• Rating Relay owns all service-related intellectual property
• Users may not copy or redistribute Rating Relay's proprietary features

9. Service Availability

• Rating Relay strives for 99.9% uptime
• Scheduled maintenance will be announced in advance
• No guarantee of uninterrupted service
• Not liable for service disruptions beyond our control

10. Termination Rating Relay may terminate service for:

• Violation of these Terms
• Non-payment
• Fraudulent activity
• Extended period of account inactivity
• Legal requirement or court order

11. Limitation of Liability

• Service provided "as is" without warranties
• Not liable for indirect or consequential damages
• Maximum liability limited to fees paid in last 12 months
• No responsibility for third-party content or actions

12. Indemnification Users agree to indemnify Rating Relay against:

• Claims arising from Terms violations
• Unauthorized account use
• Content violations
• Legal compliance issues

13. Modifications

• Terms may be updated periodically
• Users will be notified of significant changes
• Continued use constitutes acceptance of changes

14. Governing Law

• Terms governed by [United States of America / Tennessee] law
• Disputes resolved in [Jurisdiction] courts
• Invalid provisions shall be replaced with valid ones

15. Contact Information For service inquiries:

hello@ratingrelay.com