About Us

Rating Relay helps businesses collect and display customer reviews. We care about protecting your privacy and personal information.

What We Collect - Businesses

• Company details and contacts
• Login information
• Payment data
• Business locations
• Staff information
• Platform settings

What We Collect - Customers

• Name and contact info
• Reviews and ratings
• Review timestamps
• Purchase information
• Location data
• Device details

How We Use Data

• Manage review collection
• Process payments
• Provide support
• Analyze trends
• Improve services
• Send updates

Sharing Your Data

We only share with:

• Review platforms (with permission)
• Payment processors
• Analytics services
• Legal authorities when required
• Trusted service providers

Keeping Data Safe

• Encryption
• Regular security checks
• Strict access controls
• Data backups
• Security monitoring

How Long We Keep Data

• Active accounts: Service duration + 2 years
• Inactive accounts: 3 years
• Reviews: As legally required

Your Privacy Rights

You can:

• See your data
• Fix incorrect info
• Delete your account
• Download your data
• Stop communications
• Remove consent

Children

We don't collect data from children under 13.

International Use

We may process data internationally with appropriate safeguards.

Cookies

Used for:

• Keeping you logged in
• Understanding usage
• Better experience
• Service monitoring

Policy Updates

We'll notify you about important changes.

Questions?

Contact us at: hello@ratingrelay.com

Legal Note

We comply with GDPR, CCPA, and other privacy laws.